Contact Us

Thank you for visiting avqenro!

We're here to help make your shopping experience as smooth and convenient as possible. If you have questions about our products, an existing order, shipping, returns, refunds, or any of our store policies, please feel free to contact our customer support team.

How Can We Help You?

You can contact us for assistance with:

  • Product Inquiries: Questions about product information, descriptions, or specifications.

  • Order Support: Assistance with order confirmations, order details, or order changes.

  • Shipping and Delivery: Questions about shipping options, delivery estimates, or tracking information.

  • Returns and Refunds: Guidance on return eligibility, return procedures, and refund status.

  • Other Questions: Any other inquiries related to avqenro and your shopping experience.

For order-related inquiries, please include your order number and the email address used when placing your order. This will help us locate your order and assist you more efficiently.

Contact Information

Brand Name: avqenro

Company Name: Guangzhou Yuanyu Internet Technology Co., Ltd.

Customer Support Email: service@avqenro.com

Phone: +86 20 32033188

Business Address: Room 603, A205, 6th Floor, No.433, 435 Middle Zhongshan Avenue, Tianhe District, Guangzhou City, Guangdong Province, China

Returns and Refunds

If you would like to return an item or request a refund, please contact our customer support team before sending any product back.

Return eligibility, applicable conditions, return shipping responsibilities, and refund procedures are explained in our Return & Refund Policy.

Please do not send returned items to our business address unless our customer support team has specifically confirmed that it is the correct return destination.

Our Commitment to You

At avqenro, we value clear communication and customer satisfaction. We aim to review inquiries carefully and provide helpful information so you can understand the available options and next steps.

Thank you for choosing avqenro. We appreciate your trust and look forward to assisting you!